Privacy Policy


Last updated on September 24, 2019
Version 2.0

This Privacy Policy discloses the privacy practices for Woggle Trading Limited (“we” or “Company”).

As you may know, engaging in business may require the exchange of information between the parties participating in business. Fully described herewith is our site's Privacy Policy describes the information we may collect, the reason behind it, how we use it, and how we protect your information as yourself, the consumer.

We will be transparent with you about why and how we collect data. In no manner, we will sell your data to any third party. Our main aim of data collection is to provide you with the services and software that you expect from us as a company to deliver.

We use cookies on our Website to collect data about our visitors.

This Privacy Policy describes:
  • Our collection of personal information and cookies
  • How that personal information and cookies may be used
  • When and to whom the personal information may be disclosed
  • Your privacy rights
GENERAL

In general, Personal Data means personal information which is stored in any format (paper, electronic, etc.) in any filing system, whether centralized, decentralized or dispersed on a functional or geographic basis.

Personal information means any information relating to an identified or identifiable person. Identifiable person is one who can be identified, directly or indirectly, in particular to an identifier such as a name, an identifiable reference number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person, who can be directly or indirectly identified in particular by reference to an identifier. The personal personal information does not have to be held by Company.

As a general rule, we do not collect any Personal Data, that is, information that identifies you as an individual other than that which You choose to provide to us such as the data (including necessary contact details) You provide when registering with Website.

You consent to the collection and use of your personal information in accordance with this Privacy Policy.

APPLICABLE LAWS

Company doing business worldwide. We are trying to do all reasonable efforts to comply with data privacy laws of our clients.

However, we are registered in Cyprus and have clients in the European Union, and the following privacy laws apply first: Cyprus privacy law

European Union General Data Protection Regulation (EU) 2016/679 (GDPR)
Hereafter Data Protection Laws.

THE INFORMATION WE COLLECT

Details for registering, downloading, and purchasing
In order to access specific areas of our website (especially downloading or purchasing), you will initially be requested to fill in a detailed form in order to download the free trial version of the software or to form an account prior to purchasing any of the products on our site.

Registration
During the process of registration, The User will be requested to submit their contact details and information such as; full name, postal address, email address, detailed payment method information, and will be asked to select a unique password for the account created. Your email address will be used as your ‘username’ if and when requested to sign in or activate the software. We email all of our newly registered users and customers with an instructional email greeting. This is done in order to verify the password and username. It’s very important that when you submit your email address, make sure that it is an active and working one. This is going to be the email address where you will receive email notifications from us containing your download links, purchase confirmation, activation keys, support, product notices, and any relevant updates regarding transactions executed by you.

Purchase
When purchasing one of our products, we ask for your full contact details along with your billing and personal address information. This information will be used for processing the order, receiving the payment information through the credit card processing and verification process, and to deliver the goods you have selected and purchased. Should there be a problem with any order, one of our representatives may contact you via email or phone in order to clarify. Remember that the confirmation email of each purchase and transaction is sent to the exact address you gave us, so make sure it is correct.

Download
When downloading a free trial version from one of the software programs or any full version software, you will be requested for your contact information and email address. You may get email messages from us that relate to any transaction. The email subjects may include download referral links, activation software information, help & support alerts, and upgrades for the software full version with updates included.

We also collect technical information about your computer in order to carry out the software Service. This includes your IP Address, browser type, operating system version, GUID identification, and customer configuration. Your technical information is associated with your personal account. This information is used to understand the correct configuration for your computer, what your actual configuration contains, in order to carry out the functions of the Service that you have selected. Note: We do not make copies of your program or data files on your computer to perform the Service.

Why do we collect your personal information
We collect personal information:

  • To conduct repairs and maintenance on your computer as requested by you
  • To perform archive and restoration activities requested by you
  • Newsletter subscriptions
  • Personalization of the user experience on the software
  • Scientific research and improvement of Products
  • To notify you of our new services or changes to our existing Products
  • To send you technical or service-related communications
  • To enforce the Terms of Service
PURPOSE OF THE PROCESSING CATEGORIES OF PERSONAL DATA LEGAL BASIS FOR PROCESSING
Set up a record on our systems Contact details Contractual necessity
Legitimate interest (to ensure we have an accurate record)
To manage our relationship with you Contact details
Transaction and Usage data
Contractual necessity
Compliance with the legal obligations
To establish and investigate any suspicious behaviour in order to protect our business from any risk and fraud Contact details Legitimate interest (detection and prevention of fraud)
Subscribing to a newsletter or mailing list Contact details Your consent
Evaluating your queries and/or requests you send us to use/receive any of our Products (including Customer Support). Contact details Contractual necessity
Record keeping of transactions and to generate internal aggregate statistics Contact details
Transaction and Usage data
Tracking data
Contractual necessity
Legitimate interest (to ensure accurate record of sales and functionality of our products)
Maintain records on our systems Contact details Contractual necessity
Legitimate interest (to ensure we have an accurate record)
Continue to manage our relationship with you Contact details
Transaction and Usage data
Contractual necessity
Compliance with the legal obligations
To contact you for customer care purposes Contact details Contractual necessity
Legitimate interests
Your being able to participate in an online survey or poll Contact details Your consent
Comply with legal and regulatory obligations Contact details Legal obligation
Subscribing to a newsletter or mailing list Contact details Your consent
Record keeping of transactions and internal data analysis Contact details
Transaction and Usage data
Tracking data
Contractual necessity

HOW INFORMATION IS USED
The collection of your personal information is used to:

  • Promote our Website and Products offerings to you;
  • Support and improve the Website and Products we offer;
  • Provide customer support;
  • Communicate with you, your agents, employees or representatives about your account;
  • Pursue available legal remedies to us;
  • Meet legal requirements;
  • Enhance our Service offerings to you; and
  • Send you, error and other notifications about the Service, the Terms, this Privacy Policy, and your account.

We do not sell your personal information to third parties. Nor do we sell the personal information of third parties that you provide to us.

We use third-party payment processors ("Payment Processors") including for example SafeCart, PayPal. We do not keep or have access to all the information you provide to the Payment Processors including, for example, your full credit card number, billing address. However, we will have the ability to bill your payment method and access to the credit card information. You agree that even though the Payment Processor’s electronic forms may be hosted on our Website or Service, your legal relationship with the Payment Processor is separate and that the Payment Processor may impose their own terms and have their own privacy policy in place for the collection and use of your information.

ANNOUNCEMENT BY EMAIL
Company may use your username and email address to provide you with email newsletters and announcements.
Company may also use your registered name and email address to provide you with significant announcements about Website or Products that you are registered to use, about this Website or Products, about any user account you may create, about fulfillment of a specific transaction you have requested, or about other significant developments that may affect your use of the Website.

PERSONAL DATA TRANSFER
We may share your personal information with our employees who need to use that information in connection with one or more of the purposes for which that personal information was collected.

We may operate the Website in conjunction with independent contractors and service providers. Our independent contractors may have access to your personal information and data logs. We may use a variety of service providers (including cloud hosting and data storage providers), partners or affiliates in locations both inside and outside of the European Union, which may make your personal information, or personal information stored in your account, the subject of foreign laws and foreign legal proceedings.

We may also access and/or disclose personal information if required or permitted to do so by law (for example, in order to comply with a legal process, including but not limited to one imposed by a warrant, subpoena, court order or like instrument served on us).

We may also disclose personal information to our successors (if our business, the Website or the Products is acquired by another legal entity), or any assignee of our assets relating to the Website and Service.

WHILE WE TAKE MEASURES TO PROTECT PERSONAL INFORMATION, YOU AGREE THAT TO THE FULLEST EXTENT PERMITTED BY LAW, WE, OUR SUCCESSORS, ASSIGNS, EMPLOYEES, OFFICERS, DIRECTORS, AND INDEPENDENT CONTRACTORS SHALL NOT BE LIABLE FOR THE LOSS OR THEFT OF ANY PERSONAL INFORMATION UPLOADED TO THE SERVICE (OR OTHERWISE PROVIDE TO US) OR ANY DAMAGES CAUSED AS A RESULT THEREOF.

In the event Company transfers personal data covered by this Privacy Policy to a third party acting as a controller, Company will do so consistent with any notice provided to the subjects of that data and any consent they have given, and only if the third party has given Company contractual assurances that it will (i) process the personal data for limited and specified purposes consistent with any consent provided by the subjects of such data; (ii) provide at least the same level of protection as is required by our principles and notify us if it makes a determination that it cannot do so; and (iii) cease processing of the personal data or take other reasonable and appropriate steps to remediate if it makes such a determination. If Company has knowledge that a third party acting as a controller is processing personal data covered by this Privacy Policy in a way that is contrary to our principles, Company will take reasonable steps to prevent or stop such processing.

With respect to Company agents, we will only transfer personal data covered by this Privacy Policy needed for an agent to deliver to Company the requested product or service.

In addition, the Company will (i) permit the agent to process such personal data only for limited and specified purposes; (ii) require the agent to provide at least the same level of privacy protection as is required by our principles and applicable law; (iii) take reasonable and appropriate steps to ensure that the agent effectively processes the Personal Data transferred in a manner consistent with Company obligations under our principles and applicable law; and (iv) require the agent to notify Company if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by our principles and applicable law. Upon receiving notice from an agent that it can no longer meet its obligation to provide the same level of protection as is required by our principles and applicable law, Company will take reasonable and appropriate steps to stop and remediate unauthorized processing.

Company remains liable under the applicable law if an agent processes personal data covered by this Privacy Policy in a manner inconsistent with our principles and applicable law, except where Company is not responsible for the event giving rise to the damage.

If Company transfers personal data to one of its affiliated entities within its corporate group, Company will take steps to ensure that such personal data is protected within the same level of protection that the applicable law require.

AUTHORIZED DISCLOSURES
Without prejudice to anything contained in this Privacy Policy and in the interest of full transparency, We reserve the right to disclose (and otherwise process) any relevant Personal Data relating to you which we may be processing (including in certain cases relevant IP addresses) to authorized third parties in or outside the EU/EEA if such disclosures are allowed under the Data Protection Laws (whether or not You have provided Your consent) including but not limited to:

  • for the purpose of preventing, detecting or suppressing fraud (for example, if you provide false or deceptive information about yourself or attempt to pose as someone else, we may disclose any information we may have about you in our possession so as to assist any type of investigation into your actions)
  • in the event of One System Care Limited being involved in a merger, sale, restructure, acquisition, joint venture, assignment, transfer
  • to protect and defend our rights (including the right to property), safety, or those of our affiliates, of users of Website or even your own
  • to protect against abuse, misuse or unauthorized use of Website
  • for any purpose that may be necessary for the performance of any agreement you may have entered into with us (including the request for provision of services by third parties) or in order to take steps at your request prior to entering into a contract
  • to comply with any legal obligations such as may arise by way of response to any court subpoena or order or similar official request for Personal Data, or
  • as may otherwise be specifically allowed or required by or under any applicable law (for example, under anti-money laundering legislation).

PROTECTING YOUR INFORMATION
Protecting personal information we receive from you is of crucial importance to us. We take all necessary security measures to protect your Personal Data from unauthorized access, use and leak. However, there is no fully secure method to store or send data over the Internet, therefore, we cannot guarantee complete security of your personal data.

While there is always some risk involved in transmitting information over the Internet, we strive to protect against the misuse of any personal information that we receive from you via Website. To guard your nonpublic personal information, we maintain physical, electronic and procedural safeguards. Company, using a technology ensures the safe transmission of all data, including personal and credit card information. By taking such measures, Company customers can feel secure in the knowledge that their data is protected when using the Service.

We store your personal data at the time of service delivery (when an account is active), however, we will retain and use your information as necessary to comply with our legal obligations, government auditing requirements, resolve disputes, and enforce our agreements. At the end of such period, we may, at our discretion, destroy such personal data without notice to you.

When a Payment Processors website payment form asks users to enter financial information (such as credit card number, its expiry date, CVV code), that information is encrypted and is protected during transmission through the Internet using Secure Socket Layer (SSL) software. You should see a lock icon on the bottom of web browsers becomes locked, as opposed to unlocked or open when you are just surfing. If you have any questions about security, you can send an email to [email protected].

DATA RETENTION

When any personal information is no longer required for the purposes for which it was collected, we may destroy the personal information in a manner that takes into account its sensitivity.

We will retain your Personal Data only for as long as is necessary (taking into consideration the purpose for which it was originally obtained). The criteria we use to determine what is “necessary” depends on the particular Personal Data in question and the specific relationship we have with you (including its duration).

Our normal practice is to determine whether there is/are any specific laws permitting or even obliging us to keep certain Personal Data for a certain period of time (in which case we will keep the Personal Data for the maximum period indicated by any such law). For example, any data that can be deemed to be “accounting records” must be kept for ten (10) years.

We would also have to determine whether there are any laws and/or contractual provisions that may be invoked against us by you and/or third parties and if so, what the prescriptive periods for such actions are (this is usually five (5) years). In the latter case, we will keep any relevant Personal Data that we may need to defend ourselves against any claims, challenges or other such actions by you and/or third parties for such time as is necessary.

Where your Personal Data is no longer required by us, we will either securely delete or anonymise the Personal Data in question.

Please contact us if you wish to inquire about deleting your own personal information.

COOKIES AND ONLINE TRACKING
What are cookies?

Cookies are small text files that are sent to or accessed from your web browser or your device's memory. A cookie typically contains the name of the domain (internet location) from which the cookie originated, the "lifetime" of the cookie (i.e., when it expires) and a randomly generated unique number or similar identifier. A cookie also may contain information about your device, such as user settings, browsing history and activities conducted while using our Products or services. The cookie itself does not contain any personally identifying information.

Are there different types of cookies?

First-party and third-party cookies
There are first-party cookies and third-party cookies. First-party cookies are placed on your device directly by us. For example, we use first-party cookies to adapt our website to your browser's language preferences and to better understand your use of our website. Third-party cookies are placed on your device by our partners and service providers. For example, we use third-party cookies to measure user numbers on our website or to enable you to share content with others across social media platforms.

The cookies are used to ensure and enable the sign in process faster and easier for returning users, allowing the site to keep track of any products one has added to their shopping cart, including the preferred geographic location, language preference, and type of currency, enabling to keep track of user movements for statistical information analysis.

Session and persistent cookies
There are session cookies and persistent cookies. Session cookies only last until you close your browser. We use session cookies for a variety of reasons, including to learn more about your use of our website during one single browser session and to help you to use our website more efficiently. Persistent cookies have a longer lifespan and aren't automatically deleted when you close your browser. These types of cookies are primarily used to help you quickly sign-in to our website again and for analytical purposes.

What about other tracking technologies, like web beacons?

Other technologies such as web beacons (also called pixel tags or clear gifs), tracking URLs or software development kits (SDKs) are used for similar purposes. Web beacons are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our service or opened an email that we have sent them. Tracking URLs are custom generated links that help us understand where the traffic to our web pages comes from. SDKs are small pieces of code included in apps, which function like cookies and web beacons.
For simplicity, we also refer to these technologies as "cookies" in this Policy.

What do we use cookies?

Like most providers of online services, we use cookies to provide, secure and improve our services; including by remembering your preferences, recognizing you when you visit our website, and personalizing and tailoring ads to your interests. To accomplish these purposes, we also may link information from cookies with other personal information we hold about you.

How can you control cookies?

There are several cookie management options available to you. Please note that changes you make to your cookie preferences may make browsing the Website a less satisfying experience. In some cases, you may even find yourself unable to use all or part of the Website.

Browser and devices controls

Some web browsers provide settings that allow you to control or reject cookies or to alert you when a cookie is placed on your computer. The procedure for managing cookies is slightly different for each internet browser. You can check the specific steps in your particular browser help menu.

You also may be able to reset device identifiers by activating the appropriate setting on your mobile device. The procedure for managing device identifiers is slightly different for each device. You can check the specific steps in the help or settings menu of your particular device.

Interest-based advertising tools

You can opt-out of seeing online interest-based advertising from participating companies through the Digital Advertising Alliance, the Interactive Digital Advertising Alliance.

Opting out does not mean you will not see advertising - it means you won't see personalized advertising from the companies that participate in the opt-out programs. Also, if you delete cookies on your device after you opted out, you will need to opt-out again.

By changing the settings in your web browser, you can prevent cookies from being used. However, doing so may interrupt the proper use of the Website and Products.

The specific cookies we use on Website are as follows:


LINKS TO OTHER WEBSITES The Website includes links to other websites whose privacy practices may differ from those of Company. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit. We are not responsible for the privacy practices of others. Any link to a website owned by a third party does not constitute an endorsement, approval, association, sponsorship or affiliation with the linked site, unless specifically stated.

The Website includes social media features, such as Facebook and Twitter. Like button and widgets, such as the share this button or interactive mini-programs that run on the website. These features may collect your IP address, which page you are visiting on the website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on Website. Your interactions with these features are governed by the privacy policy of the company providing it.

CHOICE/OPT-OUT
We provide users with the opportunity to opt-out of receiving further communications from us at their request.

ACCESSING OR UPDATING PERSONALLY IDENTIFIABLE INFORMATION
You have the right to access your personal data. To make a request, please contact us, verifying your identity and specifying what information you require. You may contact us via email at [email protected]

You agree, represent and warrant that all account registration information provided by you is accurate and up-to-date. If any of your registration information changes, you must update it by using the appropriate update mechanism on the Website or Service. If you are unsure how to update your personal information, please contact us at [email protected] with the Subject: Update account information.

GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Our privacy practices intend to meet the requirements of the General Data Protection Regulation of the European Union ("GDPR").

If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

You can learn more about these guides in the GDPR Guide (for example, https://ec.europa.eu/info/law/law-topic/data-protection_en).

BUSINESS OR ASSETS TRANSFER OR SELL
Company may be sold, might sell or buy businesses or assets of businesses, or Company might merge with another business. In such transactions, user data generally is one of the transferred business assets. Also, in the event that Company, a line of business of Company, or substantially all the assets of Company are transferred, customer information may well be one of the transferred assets.

Company will make reasonable efforts to provide notice on the Website and to notify you via email to the most recent email address that you have provided to Company of any such change in ownership or control of your personal information and data.

CHANGES TO THIS PRIVACY POLICY
Any changes to this Privacy Policy will be made through a revised posting on the Website.

CONTACTING US
If you have any questions regarding this Privacy Policy, please contact us by email at [email protected]

Personal Data Request Form (GDPR)