Frequently Asked Questions
Note: To purchase a License Key after the product finishes scanning, click on Clean up now, then on Register. The browser opens up. On our shopping cart, proceed to check out and purchase your License Key. You will receive an email immediately after with your License Key and Instructions.
One System Care cleans up your PC by scanning for wasted space and old registry files. Keep your PC safe and clean to also keep your privacy and information better protected.
Features include: Startup enhance (so your PC or laptop boots faster), Game mode, Flight mode, Battery life extension, Customizable registry scan, Internet settings, and many more.
Follow the secure links listed below to download our software product(s):
To unlock all the product features, you need to buy a License Key.
Your License Key acts as an activation code and is unique to you for the purpose of registering and activating all the product features and helping your computer.
Your License Key has 16 characters and is in a 4 by 4 format (xxxx-xxxx-xxxx-xxxx).
Find your License Key in your email receipt details. Copy and paste it in the product activation window of the program after the system scan.
After completing your purchase, your License Key is sent immediately to your email inbox automatically.
Your License Key is automatically sent to your email after your order is complete. The automatic emails can sometimes be found in your email Spam or Junk folder by default. If you cannot find the email in your central inbox, be sure to check your email spam folder.
In the email you will find your License Key(s) and instructions.
If you never received your License Key(s) after making a purchase, please contact our support team: [email protected]
If you are unsure whether or not you successfully purchased our product, feel free to contact us via e-mail and we will check the purchase status.
To prevent One System Care from erasing your passwords on websites you visit, follow the steps below:
This means you need to Activate your software product.
Follow the steps below in order to activate your One System Care program:
To get the most out of One System Care, make sure you are registered and that all other programs are closed before starting your next system scan.
Note: One System Care cannot clean items that are in use by other programs simultaneously.
Again, make sure you close all other programs before scanning and cleaning your PC.
Uninstall One System Care and Re-install it by following the steps below:
To Uninstall One System Care:
Re-Download and Re-Install One System Care:
Note: To purchase a License Key after the product finishes scanning, click on Clean up now, then on Register. The browser opens up. On our shopping cart, proceed to check out and purchase your License Key. You will receive an email immediately after with your License Key and Instructions.
Follow the steps below to resolve this issue:
In the Start menu Search box, type 'Regedit'.
"Do you want to allow the following changes"
Click Yes.
Double click on 'HKEY_CURRENT_USER'.
Double click on the Software folder.
Right click on One System Care folder and delete it.
Follow the instructions below and download the software again.
Please click Here to download One System Care.
Your download will start automatically, click Save.
Select a file destination location to save to and create a shortcut.
Start the installation process.
Select Run and Allow changes to be made to your computer.
Click I Agree to accept the License Agreement and continue.
Complete the install process and allow One System Care to scan your PC.
Click Register and enter your License Key to activate the software (close all other pop ups).
Now Activate your program and continue to One System Care scan to clean all detected issues.
No. Transferring your License Key is not permitted.
You will need to purchase a new License Key in order to activate our product(s) on alternate device(s).
To avoid any misunderstandings, this is clearly stated in our EULA .
In our EULA, it is clearly stated that our products may only be installed and used by a single user on a single PC.
Therefore, the program cannot not be installed, displayed, shared, or used concurrently from one PC to another.
Not currently. You can only use this software on your laptop or PC.
To buy a License Key and activate all the features, follow the link below:
Yes. We do offer refunds.
One System Care Refund Policy: If for any reason you wish to request a refund on your purchase, you are entitled to a full refund within 60-days from the original purchase date.
After submitting a refund request via the form on our support page, our Customer Support Team will contact you within 48 hours.
Our 60-Day Money Back Guarantee is in full effect on all orders.
The Automatic Renewal option automatically charges an amount equal to or less than the current price of the software (plus applicable taxes) to your credit card or debit card. This happens prior to the expiration of your product subscription so you do not have to worry about your product expiring.
With the Automatic Renewal feature turned on, you will receive automatic updates for the product you have purchased.
Of course, you will be reminded by email before your renewal takes place, a few days prior to the charge.
You can turn off the Automatic Renewal service at any time by submitting a ticket on our Support Page , or by sending an email to: [email protected] .
To cancel your Automatic Subscription (Renewal) for your product, send an email to: [email protected] , or submit a ticket via this web form .
Please check your email ‘Spam’ folder.
Your confirmation email with your License Key(s) and Instructions may be redirected to your email ‘Junk’ folder by default.
If you never received a confirmation email, please send an email to: [email protected] and our Customer Support agents will assist you.
To uninstall our product, choose from one of the options below:
Option 1:
Go to > Start menu > Programs folder and you will find One System Care.
Click on Uninstall One System Care.
Option 2:
Go to > Control panel > Programs and features
Find One System Care.
Double click on it and select Uninstall.
Option 3:
Go to your Computer > Local disc (C:)> Program files and search for One System Care and delete the file.
Please note that in Windows 7 and Windows 8, you will find ‘Programs and features’. This is located in the Control Panel.
Your message has been sent to our support team.
One of our experts will contact you within 48 hours.
For more answers to your questions, please visit our FAQ page.
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